Starting in December 2015, AWS more than doubled the amount of Possible-Work Related (PWR), Non-Work Related (NWR) and Educational Encounters by designing and implementing a network of communication for a tire manufacturing company. Staff included, shift foremen and supervisors, department clerks, an occupational medical provider, a workers compensation case worker, insurance adjustors, physical and occupational therapists, referral doctors, and most importantly – our employees. Within three months, our client was able to see a significant ROI via reduction of outside care costs due to early reporting of Possible Work Related and Non-Work Related referrals by supervisors, and proactive educational endeavors focused on injury prevention and encouraging employees to participate in the stretching program developed for each department.

Facility Demographics

1,500 employees5 shiftsUnion (United Steelworkers)Off-site cccupational health

History On-Site

Prior to AWS going on-site, the manufacturing facility used a hospital based off-site occupational provider. The only on-site medical support were employee-trained first responders. Site representatives articulated a desire to have better control on injury rate and cost.

In previous years, the average DART rates were 4.42 (2015), 3.69 (2014) and 4.14 (2013). There were 135 OSHA recordable injuries in 2014 (11.25 per month) and 130 during 2013 (10.8 per month). A total of 14 OSHA recordables (4.6 per month) occurred from November 2015 to January 2016, representing an estimation of OSHA recordable injuries for 2016 to be 55.2 (21% reduction).

Top 3 Objectives

Provide noticeable ROI within three months of program activation.Implement employee culture change (Early Injury Reporting) through quality encounters and supervisor, foreman, manager and union representative engagement.Design communication system and injury work flow process that includes the on-site CEIS™ in every aspect of employee healthcare, from time of accident to return to work.

Results Achieved

First Quarter ROI: $348,028

Due to resolved PWR & NWR cases without outside careNovember 2015 to January 2016

DART Reduction

37% (2.91) reduction compared to average DART rates of previous three months (7.86)65% reduction compared to the previous three quarters (4.51)65% reduction compared to the previous three quarters (4.51)